Water/Sewer

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2018 Community Funding 17NOV17

Applications now being accepted.  For full details, go to News, then Public Notices.

REMINDER - Seasonal Curbside Collection

Go to Departments > Public Works > Waste for more information on seasonal collection

Curbside Collection Holiday Schedule

Go to News, then choose Public Notices

Local Official Plan and Zoning By-law Public Meeting

Saturday, December 2, 2017 at 1:00 p.m. at the Tobermory Community Centre.  Notice of Public Meeting

Official Plan Review and Zoning By-law Update

For the latest information, go to News then scroll to OP and ZB.

Paid Parking...

what you need to know.  Go to News, then Hot Off the Press.

Where do I buy a Fire Permit?

Go to News, then Hot off the Press for full details. 

Landfill Site Hours

For updated Waste Disposal Site hours, go to Departments, Public Works then Waste. 

Draft Environmental Hazard Maps!

...are now available.  Go to News, then OP Update and new Zoning By-law.   

Lifetime Dog Tags now for sale

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Curbside Waste and Recyling Collection

Click here for full details. 

Just Offered...

3.1 acre building lots on Lindsay Road 40.  Go to News then select Public Notices and scroll down.

Waterfront Lots For Sale

...at Greenough Harbour.  Go to News, then Public Notices for details. 

Planning Services in NBP

Click here to view the updated announcement. 

Planning to book the Lion's Head Rotary Hall?

Go to News, then Public Notices for complete details.

WATER AND SEWER

The Municipality provides municipal water services to the former Village of Lion's Head and wastewater services to the town of Tobermory and Lakewood Country Lane Subdivision. The Municipality contracts the Ontario Clean Water Agency (OCWA) to provide for the operation and maintenance of its water and wastewater services.

Residents Outside of the Water and Wastewater Servicing Areas
For residents not serviced by the Lion's Head Drinking Water System, private well information can be obtained from a contracted well driller, in conjunction with the Ministry of the Environment and Climate Change (MOECC).

For residents outside of the town of Tobermory and Lakewood Country Lane sewer servicing areas, please contact the Municipality's Building Department for further information on sewage systems. 

Locate Requests
It is important to determine what is underground prior to commencing a project. Damage to buried utilities is dangerous! If a utility is damaged, it could be harmful to the individual digging and essential services such as electricity, telephone or water could be interrupted.

Contractors are required to have all underground utilities located and marked, in accordance with Section 228 of Ontario Regulation 213/91 - Construction Projects

The Municipality of Northern Bruce Peninsula is a member of Ontario One Call (ON1Call) and all requests to find and mark municipal utilities are processed through them. 

If you require a locate for underground infrastructure, please contact Ontario One Call through their website or by telephone at 1-800-400-2255. 

EMERGENCY LOCATES - Ontario One Call is available 24 hours a day, seven (7) days a week. A locate is always required before digging, even in an emergency. 

An emergency is when an essential service has been interrupted and it is necessary to repair the utility and restore service to prevent or limit a public health or safety hazard. Please contact Ontario One Call at 1-800-400-2255 for emergency locate requests. 


WATER

New Water Connections and Water Meter Installations
Residents are required to submit an Application to the Municipality requesting connection to the Distribution System. A fee of $3,000.00 is required to be submitted with the Application to the Municipality. 

Residents are responsible for installing the water service on their private property to the property line and all costs associated therewith. Once the service is ready to be connected to the Municipal System, residents are required to contact the Municipality to make arrangements for an Ontario Clean Water Agency operator to oversee and inspect the connection. An inspection fee of $300.00 is included in the above $3,000.00 Application fee. 

As per By-Law 2015-18, all water supplied through existing and new private water services for use on premises connected to the municipally owned water system in Lion's Head shall pass through a meter, check valve, a water expansion tank and where required, a pressure reducing valve.

If you require a water meter, please contact the Public Works Department at (519) 793-3522 ext. 239. A cost of $600.00 plus HST is required to be submitted to the Municipal Office prior to the issuance of a meter and associated parts. Residents will be supplied with a meter (and associated parts) by the Ontario Clean Water Agency. The resident is responsible for contracting a licensed plumber to perform the installation and will be required to provide Municipal and/or OCWA Staff with the plumber's name and license number. Once the meter has been installed, residents are required to arrange for an Ontario Clean Water Agency operator to inspect the connection. If for any reason the water meter has not been installed correctly according to the OCWA operator, the homeowner will be required to have a contracted plumber correct the issue(s) and arrange for a second inspection by Ontario Clean Water Agency staff at a cost of $55.00/hour. 

Water Shut Off/Turn On Requests
While the costs associated with shutting off/turning on your water service may seem high, it is important to remember that the costs associated with repairing/replacing a damaged meter or service are even greater.

In an effort to reduce leaking services caused by the improper turning on or off of water services, the Municipality has reduced its rate for water turn on and turn off requests from $45.00 to $10.00 each.

All water shut off/turn on requests are to be made through the Municipal Office. Please contact the Public Works Department at (519) 793-3522 ext. 239 to make arrangements. You will be required to provide your name, address and telephone number. Please provide as much advance notice as possible to allow for scheduling of staff accordingly. 

In accordance with By-Law 2015-19, no person shall open or close a curb stop without the authorization of the Public Works Manager. Every authorized person opening or closing a curb stop shall report such action to the Municipality by the next succeeding business day.

Invoicing and Fee Structure 
The Municipality will invoice users of the Lion's Head Drinking Water System in accordance with the Municipality's Fees and Charges By-Law. 

Residential properties are charged a base rate of $525.00 per meter per year, of which is divided and invoiced quarterly. This amounts to $131.25 per billing quarter. Additionally, quarterly invoices will include a metered water rate at a cost of $2.25 per cubic meter of usage. 

Usage is determined by water meter readings. The Municipality reads water meters remotely via a transmitter connected to your water meter. The transmitter relays the reading from the water meter and send its via radio wave frequency to a handheld device.

Water invoicing due dates: April 30, July 31, October 31 and January 31

Meter Repairs
The Municipality, in conjunction with the Ontario Clean Water Agency, is the authority responsible for water meter repairs. 

Through monthly meter reads, Municipal Staff is able to determine when a water meter is no longer functioning as it should. At that time, Staff will attempt to contact the property owner to make arrangements for the repair of the meter. Should arrangements not be made in a timely manner, a standard 80 cubic meters (at $2.25/cubic meter) per billing quarter (as per the Municipality's Fees and Charges By-Law), will be charged until such a time that the water meter is in working order and a water usage amount can be determined.

Frozen Water Services
As per Municipal By-Law 2015-19, being a By-Law to regulate the supply of water in Lion's Head, residents are reminded that property owners are responsible for the water service connection on their private property. This includes maintaining, repairing and fully protecting pipes and appurtenances from frost. 

If you are experiencing frozen water on your private property, the Municipality would ask that you please contact a plumber to assess the situation. If the plumber indicates that the water service is frozen past private property, please call the Municipal Office at (519) 793-3522 or the Ontario Clean Water Agency at (519) 534-1610. 

For tips on preventing frozen water services and further information on preparing your water service for cold weather, please see here

Water Service Leaks
Property owners are responsible for the water service connection on their private property, including all pipes and appurtenances. 

In most cases, the service valve is at the property line and is located only a few meters from the curb or sidewalk. The service valve is the property and responsibility of the Municipality and only Municipal and OCWA Staff are authorized to operate the valve. 

Hydrant Flushing
Each year the Ontario Clean Water Agency conducts hydrant flushing as part of a preventative maintenance program to ensure that the drinking water system is of the highest quality. Hydrant flushing (or watermain cleaning) is necessary to protect the Municipality's investment in its drinking water infrastructure and ensures that the hydrants are in good working condition for any emergency situations that may arise. 

During the flushing process, you may experience a fluctuation in water pressure. 

Relevant By-Laws
By-Law 2015-18, being a By-Law to enact rules and regulations for the installation, repair, maintenance and access to water meters, check valves and water expansion tanks.

By-Law 2015-19, being a By-Law to regulate the supply of water in the Lion's Head Water System.


SEWER

New Sewer Connections
Residents are required to submit an Application to the Municipality requesting connection to the Sewer System. A fee of $3,000.00 is required to be submitted with your Application to the Municipality. 

Residents are responsible for installing the sewer service on their property to the property line and all costs associated therewith. Once the service is ready to be connected to the Sanitary Sewer System, residents are required to contact the Municipality to make arrangements for an Ontario Clean Water Agency operator to oversee and inspect the connection. An inspection fee of $300.00 is included in the above $3,000.00 Application fee.

Invoicing and Fee Structure
The Municipality will invoice users of the Tobermory Sanitary Sewer System in accordance with the Municipality's Fees and Charges By-Law. 

Residential properties will be invoiced $570.77 annually of which is divided and billed bi-annually.

Retail stores, tourist accommodations, laundromats, restaurants and licensed establishments will be invoiced according to the Fees and Charges By-Law. Some of these properties will be subject to a site visit to be conducted on an annual basis, prior to July 1, to verify units, washers and seat counts. 

Users of the Lakewood Subdivision Sewer System will be invoiced in accordance with the Municipality's Fees and Charges By-Law. 

Each lot will be invoiced $637.00 annually of which is divided and billed bi-annually.

Sewer invoicing due dates: July 31 and October 31

Relevant By-Law
By-Law 2009-06, being a By-Law respecting the use, installation, inspection and regulation of sewers and sewage systems. 


Reports and Documents 
In accordance with Schedules 11 and 22 of Ontario Regulation 170/03, Annual and Summary Reports are completed prior to March 31 of each year. The Annual and Summary Reports are available at the Municipal Office, as well as below:

General
Lion's Head Drinking Water System Financial Plan (2015)
Lion's Head Water Treatment Plant Operational Plan (2016)
Tobermory Water and Wastewater Feasibility Study - Part One (1) and Part Two (2) (2012)

2016
Lion's Head Drinking Water Inspection Report 
Lion's Head Drinking Water System Annual and Summary Reports
Tobermory Sewage Lagoon Annual Report
Tobermory Primary Place Daycare Annual Report
Lakewood Sewage System Annual Report 

2015
Lion's Head Drinking Water Inspection Report 
Lion's Head Drinking Water System Annual and Summary Reports
Tobermory Sewage Lagoon Annual Report
Tobermory Primary Place Daycare Annual Report
Lakewood Sewage System Annual Report 

2014
Lion's Head Drinking Water Inspection Report 
Lion's Head Drinking Water System Annual and Summary Reports
Tobermory Sewage Lagoon Annual Report
Tobermory Primary Place Daycare Annual Report
Lakewood Sewage System Annual Report 

2013
Lion's Head Drinking Water Inspection Report 
Lion's Head Drinking Water System Annual and Summary Reports
Tobermory Sewage Lagoon Annual Report
Tobermory Primary Place Daycare Annual Report
Lakewood Sewage System Annual Report 

2012
Lion's Head Drinking Water Inspection Report 
Lion's Head Drinking Water System Annual and Summary Reports
Tobermory Sewage Lagoon Annual Report
Tobermory Primary Place Daycare Annual Report
Lakewood Sewage System Annual Report 

2011
Lion's Head Drinking Water Inspection Report 
Lion's Head Drinking Water System Annual and Summary Reports
Tobermory Sewage Lagoon Annual Report
Tobermory Primary Place Daycare Annual Report
Lakewood Sewage System Annual Report 

2010
Lion's Head Drinking Water Inspection Report 
Lion's Head Drinking Water System Annual and Summary Reports
Tobermory Sewage Lagoon Annual Report
Tobermory Primary Place Daycare Annual Report
Lakewood Sewage System Annual Report 


SOURCE WATER PROTECTION

For details, visit www.waterprotection.ca.

 

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